TELEPHONE MESSAGES ON HOLD PLAYER HOLDWARE OPTION

Intelligent Messaging Software:
On-Hold Messages Player

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The information below is out-of-date.

The Intelligent Messaging Software (IMS) plays telephone on hold messages using a Windows 3.1, 95, NT, 98 or 2000 computer with any standard sound card. The software runs in the background using the CPU idle time and the buffer on the sound card. The computer can still be used as normal.

If you have a Windows computer in your office, this is the most advanced and most affordable way to play on hold messages to your callers when they are on hold or being transferred.

The IMS Messages on Hold Player has these advanced features:

  • Real time mixing of messages and music to create an endless presentation.
  • Message scheduling to commence and expire on certain dates, to play only on certain days of the week or times of day.
  • State-of-the-art 'fuzzy logic' formula achieves the optimal message rotation rate.
  • Fully digital audio ensuring that your messages sound good, are clear and are easy to listen to.
  • Almost unlimited message and music capacity.
  • Direct user control over messages and the scheduling of each message. You can control the scheduling directly at your computer, or it can be set by the studio that produces your messages.
  • User recorded messages. While the software is usually used to play professionally recorded messages, the IMS also allows you to record your own messages directly and simply by plugging in a microphone.
  • Automatic Online Updates (using an Internet connection) or updates on a 3.5" disk or on CD-ROM. The automatic Internet connection ensures that if you are using a studio to produce your messages regularly, your messages can be uploaded automatically by your production studio.
  • Free download for use with free generic packages and free music (see below).

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NCH Swift Sound


Free Download

The IMS Onhold Player can be downloaded free. The IMS comes packaged with music and professionally recorded generic messages. Once the software has been downloaded, run the setup file which will automatically setup the software. The online documentation will explain the operation.

Windows 95, 98, NT 4, 2000 or Me

Windows 3.1, Windows NT 3.51
Registration

The IMS is free and does not require purchase or registration if you use it for less than 8 user messages (messages recorded on the same computer as the user). If you wish to use IMS for more messages or professionally, please purchase a registration of the software. To purchase a location licence and obtain a registration key by credit card, please click here:

The above prices are quoted for single computer, single location use. Multiple location discounts are available. For more information please email us voicemaster@world-voices.com.

AudioChannel.Net
Some free Music and Messages Packages

The IMS software comes with free music and generic messages. Once you have installed the IMS, to change your messages or music, download one of the following files and then click "Load" on your IMS.

More files are available from www.audiochannel.net.

Note: Our copyright licence to distribute this material requires that it only be used in conjunction with IMS on-hold messages. You may not use the downloaded audio for any other purpose.

We can also supply other music (including a wide range of published music) for a small fee which includes music licence fees. Please contact us by email at voicemaster@world-voices.com for more information.

Professional Encoder

The I-Producer professional production software can be used to record, encode and produce for the IMS (and the IAP announcement player). It is intended to be used only by professional recording studios to produce messages for their clients. The software for Windows 95 or Windows 98 can be downloaded from this site:

I-Partner Reseller Programme

The IMS is licenced to professional on-hold message producers under the NCH Swift Sound I-Partner Programme. If you are a studio, please see:

Custom On-Hold Message Productions

If you would like professional recorded custom on-hold messages, complete professional voicing and production services are available:

In-Store or Venue Announcement or Music Players

Software is also available to play in-shop announcements and music.

IMS Colour Brochure

Printed versions of the IMS brochure are available on request or you can download the pdf file: